About swisscom
swisscom Interview Questions and Answers
Updated 21 Feb 2026Customer Service Representative Interview Experience
Candidate: Elena Graf
Experience Level: Entry-level
Applied Via: Walk-in interview
Difficulty: Easy
Final Result:
Interview Process
1 round
Questions Asked
- How do you handle difficult customers?
- Why do you want to work at Swisscom?
- Describe a time you provided excellent customer service.
Advice
Be polite, patient, and emphasize your communication skills.
Full Experience
The interview was straightforward and focused on my interpersonal skills. The interviewer gave me a clear overview of the role and expectations. I felt comfortable and was happy to receive the offer shortly after.
Project Manager Interview Experience
Candidate: Markus Frei
Experience Level: Mid-level
Applied Via: LinkedIn application
Difficulty:
Final Result:
Interview Process
3 rounds
Questions Asked
- How do you handle project scope changes?
- Describe your experience with Agile methodologies.
- Tell us about a conflict you resolved in a team.
- How do you manage stakeholder expectations?
- Behavioral: Describe a successful project you led.
Advice
Prepare examples from your past projects and be ready to discuss your leadership style.
Full Experience
The interviews were a mix of situational and behavioral questions. I appreciated the focus on real-world project management challenges and the openness of the interviewers.
Data Analyst Interview Experience
Candidate: Sofia Keller
Experience Level: Entry-level
Applied Via: Campus recruitment
Difficulty:
Final Result:
Interview Process
2 rounds
Questions Asked
- What is the difference between SQL and NoSQL?
- How do you handle missing data in a dataset?
- Describe a project where you used data to solve a problem.
- Behavioral: How do you manage deadlines?
Advice
Be honest about your skills and show enthusiasm for data-driven decision making.
Full Experience
The first round was a group assessment with case studies, followed by a personal interview focusing on my internship experience and technical skills. The interviewers were supportive and encouraged me to ask questions.
Network Engineer Interview Experience
Candidate: Luca Steiner
Experience Level: Senior
Applied Via: Referral
Difficulty: Hard
Final Result: Rejected
Interview Process
4 rounds
Questions Asked
- Explain how BGP works.
- Describe a time you handled a network outage.
- What tools do you use for network monitoring?
- Scenario: Troubleshoot a slow network segment.
- Behavioral: How do you prioritize tasks under pressure?
Advice
Brush up on advanced networking protocols and prepare for scenario-based questions.
Full Experience
The interview process was intense with multiple technical rounds. The scenario-based questions tested my practical knowledge. Although I didn't get the offer, the experience was valuable for my career growth.
Software Engineer Interview Experience
Candidate: Anna Müller
Experience Level: Mid-level
Applied Via: Online application via company website
Difficulty:
Final Result:
Interview Process
3 rounds
Questions Asked
- Explain the difference between TCP and UDP.
- Describe a challenging bug you fixed.
- Write a function to reverse a linked list.
- How do you ensure code quality?
- Behavioral: Describe a time you worked in a team.
Advice
Prepare well for coding problems and be ready to discuss your past projects in detail.
Full Experience
The first round was a phone screening focusing on my resume and basic technical questions. The second round was a technical interview with coding exercises, and the final round included behavioral questions and a discussion about my experience. The interviewers were friendly and gave me time to think through problems.
Frequently Asked Questions in swisscom
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Common Interview Questions in swisscom
Q: A man has a wolf, a goat, and a cabbage. He must cross a river with the two animals and the cabbage. There is a small rowing-boat, in which he can take only one thing with him at a time. If, however, the wolf and the goat are left alone, the wolf will eat the goat. If the goat and the cabbage are left alone, the goat will eat the cabbage. How can the man get across the river with the two animals and the cabbage?
Q: A hare and a tortoise have a race along a circle of 100 yards diameter. The tortoise goes in one directionand the hare in the other. The hare starts after the tortoise has covered 1/5 of its distance and that too leisurely.The hare and tortoise meet when the hare has covered only 1/8 of the distance. By what factor should the hareincrease its speed so as to tie the race?
Q: 9 cards are there. You have to arrange them in a 3*3 matrix. Cards are of 4 colors. They are red, yellow, blue and green. Conditions for arrangement: one red card must be in first row or second row. 2 green cards should be in 3rd column. Yellow cards must be in the 3 corners only. Two blue cards must be in the 2nd row. At least one green card in each row.
Q: A rich man died. In his will, he has divided his gold coins among his 5 sons, 5 daughters and a manager. According to his will: First give one coin to manager. 1/5th of the remaining to the elder son.Now give one coin to the manager and 1/5th of the remaining to second son and so on..... After giving coins to 5th son, divided the remaining coins among five daughters equally.All should get full coins. Find the minimum number of coins he has?
Q: Consider a pile of Diamonds on a table. A thief enters and steals 1/2 of the total quantity and then again 2 extra from the remaining. After some time a second thief enters and steals 1/2 of the remaining+2. Then 3rd thief enters and steals 1/2 of the remaining+2. Then 4th thief enters and steals 1/2 of the remaining+2. When the 5th one enters he finds 1 diamond on the table. Find out the total no. of diamonds originally on the table before the 1st thief entered.
Q: 3 policemen and 3 thieves had to cross a river using a small boat. Only two can use the boat for a trip. All the 3 policemen and only 1 thief knew to ride the boat. If 2 thieves and 1 policeman were left behind they would kill him. But none of them escaped from the policemen. How would they be able to cross the river?
Q: 36 people {a1, a2, ..., a36} meet and shake hands in a circular fashion. In other words, there are totally 36 handshakes involving the pairs, {a1, a2}, {a2, a3}, ..., {a35, a36}, {a36, a1}. Then size of the smallest set of people such that the res...
Q: A light bulb is hanging in a room. Outside of the room there are three switches, of which only one is connected to the lamp. In the starting situation, all switches are 'off' and the bulb is not lit. If it is allowed to check in the room only once.How would you know which is the switch?
Q: There are 3 sticks placed at right angles to each other and a sphere is placed between the sticks . Now another sphere is placed in the gap between the sticks and Larger sphere . Find the radius of smaller sphere in terms of radius of larger sphere.
Q: There is a room with a door (closed) and three light bulbs. Outside the room there are three switches, connected to the bulbs. You may manipulate the switches as you wish, but once you open the door you can't change them. Identify each switch with its bulb.
Q: The egg vendor calls on his first customer and sells half his eggs and half an egg. To the second customer, he sells half of what he had left and half an egg and to the third customer he sells half of what he had then left and half an egg. By the way he did not break any eggs. In the end three eggs were remaining . How many total eggs he was having ?
Q: Tom has three boxes with fruits in his barn: one box with apples, one box with pears, and one box with both apples and pears. The boxes have labels that describe the contents, but none of these labels is on the right box. How can Tom, by taking only one p
Q: A vessel is full of liquid. From the vessel, 1/3rd of the liquid evaporates on the first day. On the second day 3/4th of the remaining liquid evaporates. What fraction of the volume is present at the end of the second day
Q: In a Park, N persons stand on the circumference of a circle at distinct points. Each possible pair of persons, not standing next to each other, sings a two-minute song ? one pair immediately after the other. If the total time taken for singing is 28 minutes, what is N?
Q: Give two dice - one is a standard dice, the other is blank (nothing painted on any of the faces). The problem is to paint the blank dice in such a manner so that when you roll both of them together, the sum of both the faces should lie between 1 and 12. Numbers from 1-12 (both inclusive) equally likely.
Q: There are four dogs/ants/people at four corners of a square of unit distance. At the same instant all of them start running with unit speed towards the person on their clockwise direction and will always run towards that target. How long does it take for them to meet and where?
Q: Consider a series in which 8 teams are participating. each team plays twice with all other teams. 4 of them will go to the semi final. How many matches should a team win, so that it will ensure that it will go to semi finals.?
Q: Jack and his wife went to a party where four other married couples were present. Every person shook hands with everyone he or she was not acquainted with. When the handshaking was over, Jack asked everyone, including his own wife, how many hands they shook?
Q: A Man is sitting in the last coach of train could not find a seat, so he starts walking to the front coach ,he walks for 5 min and reaches front coach. Not finding a seat he walks back to last coach and when he reaches there,train had completed 5 miles. what is the speed of the train ?
Q: A man driving the car at twice the speed of auto one day he was driven car for 10 min. and car is failed. he left the car and took auto to go to the office .he spent 30 min. in the auto. what will be the time take by car to go office?