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sofology Recruitment Process, Interview Questions & Answers

Sofology’s hiring process includes an initial phone screening followed by a face-to-face interview focusing on customer service skills and product knowledge. Candidates may also complete situational assessments reflecting retail scenarios.
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sofology Interview Questions and Answers

Updated 21 Feb 2026

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Frequently Asked Questions in sofology

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Common Interview Questions in sofology

Q: A rich merchant had collected many gold coins. He did not want anybody to know about them. One day his wife asked, "How many gold coins do we have?" After pausing a moment, he replied, "Well! If I divide the coins into two unequal numbers, then 32 times the difference between the two numbers equals the difference between the squares of the two numbers."The wife looked puzzled. Can you help the merchant's wife by finding out how many gold coins they have?

Q: 3 policemen and 3 thieves had to cross a river using a small boat. Only two can use the boat for a trip. All the 3 policemen and only 1 thief knew to ride the boat. If 2 thieves and 1 policeman were left behind they would kill him. But none of them escaped from the policemen. How would they be able to cross the river?

Q: The citizens of planet nigiet are 8 fingered and have thus developed their decimal system in base 8. A certain street in nigiet contains 1000 (in base 8) buildings numbered 1 to 1000. How many 3s are used in numbering these buildings?

Q: There is a room with a door (closed) and three light bulbs. Outside the room there are three switches, connected to the bulbs. You may manipulate the switches as you wish, but once you open the door you can't change them. Identify each switch with its bulb.

Q: Every day a cyclist meets a train at a particular crossing .The road is straight before the crossing and both are travelling in the same direction.Cyclist travels with a speed of 10 kmph.One day the cyclist come late by 25 minutes and meets the train 5 km before the crossing.What is the speed of the train?

Q: There are 7 letters A,B,C,D,E,F,GAll are assigned some numbers from 1,2 to 7.B is in the middle if arranged as per the numbers.A is greater than G same as F is less than C.G comes earlier than E.Which is the fourth letter

Q: Give two dice - one is a standard dice, the other is blank (nothing painted on any of the faces). The problem is to paint the blank dice in such a manner so that when you roll both of them together, the sum of both the faces should lie between 1 and 12. Numbers from 1-12 (both inclusive) equally likely.

Q: There are four dogs/ants/people at four corners of a square of unit distance. At the same instant all of them start running with unit speed towards the person on their clockwise direction and will always run towards that target. How long does it take for them to meet and where?

Q: In a country where everyone wants a boy, each family continues having babies till they have a boy. After some time, what is the proportion of boys to girls in the country? (Assuming probability of having a boy or a girl is the same)

Q: An escalator is descending at constant speed. A walks down and takes 50 steps to reach the bottom. B runs down and takes 90 steps in the same time as A takes 10 steps. How many steps are visible when the escalator is not operating. 

Q: A man driving the car at twice the speed of auto one day he was driven car for 10 min. and car is failed. he left the car and took auto to go to the office .he spent 30 min. in the auto. what will be the time take by car to go office?

Q: Four persons have to cross the bridge they are having one torch light. Four persons take 1,2,5,10 minutes respectively, when two persons are going they will take the time of the slowest person. What is the time taken to cross by all of them.

Q: On a particular day A and B decide that they would either speak the truth or will lie. C asks A whether he is speaking truth or lying? He answers and B listens to what he said. C then asks B what A has said B says "A says that he is a liar"

Q: A is driving on a highway when the police fines him for over speeding and exceeding the limit by 10 km/hr. At the same time B is fined for over speeding by twice the amount by which A exceeded the limit. If he was driving at 35 km/hr what is the speed limit for the road?

Q: A 31" x 31" square metal plate needs to be fixed by a carpenter on to a wooden board. The carpenter uses nails all along the edges of the square such that there are 32 nails on each side of the square. Each nail is at the same distance from the neighboring nails. How many nails does the carpenter use? 

Q: There are 100 people in an organization. If 46 people can speak English, 46 Spanish, 58 French, 16 can speak both English and Spanish, 24 can speak both Spanish and French, 26 both English and French and 7 can speak all the languages.How many are there who cannot speak any of the three languages.

Q: A person gives a book for binding, but the binder cuts the book in such a way that he cutsaway the numbers on the pages. So now the person sits down to write the page numbers.What he observes is that the book had 61 times 3¶s. How many pages does the book contain?

Q: A person starts from his house and walks 2km straight and then takes a right turn and walks for 1km and again takes a right turn and walk for another 1km. now if he is in north - west direction from his house; find out the direction in which he has started from the house?

Q: 2 hours after a freight train leaves Delhi a passenger train leaves the same station travelling in the same direction at an average speed of 16 km/hr. After travelling 4 hrs the passenger train overtakes the freight train. The average speed of the freight?

Q: A boy travels in a scooter. After covering 2/3rd of the distance, the wheel got punctured. He covered the remaining distance by walking. Walking time is twice of the time taken in scooter. How many times the riding speed is of the walking speed?...