ICICI Lombard General Insurance Company Recruitment Process, Interview Questions & Answers

ICICI Lombard's hiring process includes an initial aptitude test, technical rounds tailored to insurance domain knowledge, and final HR interviews emphasizing communication and customer-centric skills.
4.3
based on 50 Reviews
About Company
Interview Guide
Interviews Experiance
FAQ's Questions

About ICICI Lombard General Insurance Company

ICICI Lombard General Insurance Company Interview Questions and Answers

Updated 21 Feb 2026

Customer Service Representative Interview Experience

Candidate: Karan Mehta

Experience Level: Entry Level

Applied Via: Walk-in Interview

Difficulty: Easy

Final Result:

Interview Process

1

Questions Asked

  • How would you handle an irate customer?
  • What do you know about ICICI Lombard?
  • Why do you want to work in insurance?

Advice

Be polite, confident, and have basic knowledge about the company.

Full Experience

The walk-in interview was straightforward with situational questions and a brief introduction about the company. The panel valued communication skills highly.

Sales Manager Interview Experience

Candidate: Priya Singh

Experience Level: Mid Level

Applied Via: Recruitment Agency

Difficulty:

Final Result:

Interview Process

2

Questions Asked

  • How do you motivate your sales team?
  • Describe your experience with insurance products.
  • How do you handle client objections?

Advice

Showcase leadership skills and knowledge of insurance products.

Full Experience

The first round was a telephonic interview focusing on my sales experience. The second was an in-person discussion about strategy and team management.

Actuarial Analyst Interview Experience

Candidate: Anil Sharma

Experience Level: Senior Level

Applied Via: Campus Placement

Difficulty: Hard

Final Result:

Interview Process

4

Questions Asked

  • Explain the concept of loss reserving.
  • How do you use statistical models in insurance?
  • Describe a challenging project you led.
  • What actuarial software are you proficient in?

Advice

Strong technical knowledge and good communication skills are essential.

Full Experience

The interview process was rigorous with multiple technical rounds and a case study presentation. The panel was thorough and expected deep domain expertise.

Claims Analyst Interview Experience

Candidate: Sneha Patel

Experience Level: Mid Level

Applied Via: Employee Referral

Difficulty: Hard

Final Result: Rejected

Interview Process

3

Questions Asked

  • How do you verify claim authenticity?
  • Explain a complex claim you resolved.
  • What software tools have you used for claims processing?

Advice

Prepare with real-life examples and be ready for technical questions on claims software.

Full Experience

The process started with an HR screening, followed by a technical round with detailed questions on claims handling. The final round was with the department head focusing on problem-solving skills.

Underwriting Executive Interview Experience

Candidate: Ravi Kumar

Experience Level: Entry Level

Applied Via: Online Application

Difficulty:

Final Result:

Interview Process

2

Questions Asked

  • Explain the underwriting process.
  • How do you assess risk?
  • Describe a time you handled a difficult client.

Advice

Be clear about insurance terms and demonstrate your analytical skills.

Full Experience

I applied online and was called for a telephonic round focusing on my understanding of underwriting basics. The second round was an in-person interview with scenario-based questions. The interviewers were friendly and focused on practical knowledge.

View all interview questions

Frequently Asked Questions in ICICI Lombard General Insurance Company

Have a question about the hiring process, company policies, or work environment? Ask the community or browse existing questions here.

Common Interview Questions in ICICI Lombard General Insurance Company

Q: In a sports contest there were m medals awarded on n successive days (n > 1). 1. On the first day 1 medal and 1/7 of the remaining m - 1 medals were awarded. 2. On the second day 2 medals and 1/7 of the now remaining medals was awarded; and so on.On the nth and last day, the remaining n medals were awarded.How many days did the contest last, and how many medals were awarded altogether?

Q: A man has a wolf, a goat, and a cabbage. He must cross a river with the two animals and the cabbage. There is a small rowing-boat, in which he can take only one thing with him at a time. If, however, the wolf and the goat are left alone, the wolf will eat the goat. If the goat and the cabbage are left alone, the goat will eat the cabbage. How can the man get across the river with the two animals and the cabbage?

Q: A hare and a tortoise have a race along a circle of 100 yards diameter. The tortoise goes in one directionand the hare in the other. The hare starts after the tortoise has covered 1/5 of its distance and that too leisurely.The hare and tortoise meet when the hare has covered only 1/8 of the distance. By what factor should the hareincrease its speed so as to tie the race?

Q: A rich man died. In his will, he has divided his gold coins among his 5 sons, 5 daughters and a manager. According to his will: First give one coin to manager. 1/5th of the remaining to the elder son.Now give one coin to the manager and 1/5th of the remaining to second son and so on..... After giving coins to 5th son, divided the remaining coins among five daughters equally.All should get full coins. Find the minimum number of coins he has?

Q: Consider a pile of Diamonds on a table. A thief enters and steals 1/2 of the total quantity and then again 2 extra from the remaining. After some time a second thief enters and steals 1/2 of the remaining+2. Then 3rd thief enters and steals 1/2 of the remaining+2. Then 4th thief enters and steals 1/2 of the remaining+2. When the 5th one enters he finds 1 diamond on the table. Find out the total no. of diamonds originally on the table before the 1st thief entered.

Q: There are 3 clans in an island - The Arcs who never lie, the Dons who always lie and the Slons who lie alternately with the truth. Once a tourist meets 2 guides who stress that the other is a Slon. They proceed on a tour and see a sports meet. The first guide says that the prizes have been won in the order Don, Arc, Slon. The other says that, the order is Slon, Don, Arc. (the order need not be exact). To which clan did each of the guides and the players belong? ...

Q: 3 policemen and 3 thieves had to cross a river using a small boat. Only two can use the boat for a trip. All the 3 policemen and only 1 thief knew to ride the boat. If 2 thieves and 1 policeman were left behind they would kill him. But none of them escaped from the policemen. How would they be able to cross the river?

Q: The citizens of planet nigiet are 8 fingered and have thus developed their decimal system in base 8. A certain street in nigiet contains 1000 (in base 8) buildings numbered 1 to 1000. How many 3s are used in numbering these buildings?

Q: ABCDE are sisters. Each of them gives 4 gifts and each receives 4 gifts No two sisters give the same combination ( e.g. if A gives 4 gifts to B then no other sisters can give four to other one.) (i) B gives four to A.(ii) C gives 3 to E. How much did A,B,C,E give to D?

Q: Every day a cyclist meets a train at a particular crossing .The road is straight before the crossing and both are travelling in the same direction.Cyclist travels with a speed of 10 kmph.One day the cyclist come late by 25 minutes and meets the train 5 km before the crossing.What is the speed of the train?

Q: A long, long time ago, two Egyptian camel drivers were fighting for the hand of the daughter of the sheik of Abbudzjabbu. The sheik, who liked neither of these men to become the future husband of his daughter, came up with a clever plan: a race would dete

Q: Tom has three boxes with fruits in his barn: one box with apples, one box with pears, and one box with both apples and pears. The boxes have labels that describe the contents, but none of these labels is on the right box. How can Tom, by taking only one p

Q: There are 7 letters A,B,C,D,E,F,GAll are assigned some numbers from 1,2 to 7.B is in the middle if arranged as per the numbers.A is greater than G same as F is less than C.G comes earlier than E.Which is the fourth letter

Q: Give two dice - one is a standard dice, the other is blank (nothing painted on any of the faces). The problem is to paint the blank dice in such a manner so that when you roll both of them together, the sum of both the faces should lie between 1 and 12. Numbers from 1-12 (both inclusive) equally likely.

Q: If I walk with 30 miles/hr i reach 1 hour before and if i walk with 20 miles/hr i reach 1 hour late. Find the distance between 2 points and the exact time of reaching destination is 11 am then find the speed with which it walks.

Q: A man driving the car at twice the speed of auto one day he was driven car for 10 min. and car is failed. he left the car and took auto to go to the office .he spent 30 min. in the auto. what will be the time take by car to go office?

Q: Joe started from Bombay towards Pune and her friend julie in opposite direction. they met at a point . distance traveled by joe was 1.8 miles more than that of julie.after spending some both started there way. joe reaches in 2 hours while julie in 3.5 hours.Assuming both were traveling with constant speed. What is the distance between the two cities.

Q: There are some chickens in a poultry. They are fed with corn. One sack of corn will come for 9 days. The farmer decides to sell some chickens and wanted to hold 12 chicken with him. He cuts the feed by 10% and sack of corn comes for 30...

Q: Motorboat A leaves shore P as B leaves Q; they move across the lake at a constant speed. They meet first time 600 yards from P. Each returns from the opposite shore without halting, and they meet 200 yards from. How long is the lake?

Q: In mathematics country 1,2,3,4....,8,9 are nine cities. Cities which form a no. that is divisible by 3 are connected by air planes. (e.g. cities 1 & 2 form no. 12 which divisible by 3 then 1 is connected to city 2). Find the total no. of ways you can go to 8 if you are allowed to break the journeys.