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ICICI Lombard General Insurance Company Recruitment Process, Interview Questions & Answers

ICICI Lombard's hiring process includes an initial aptitude test, technical rounds tailored to insurance domain knowledge, and final HR interviews emphasizing communication and customer-centric skills.
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About ICICI Lombard General Insurance Company

ICICI Lombard General Insurance Company Interview Questions and Answers

Updated 21 Feb 2026

Customer Service Representative Interview Experience

Candidate: Karan Mehta

Experience Level: Entry Level

Applied Via: Walk-in Interview

Difficulty: Easy

Final Result:

Interview Process

1

Questions Asked

  • How would you handle an irate customer?
  • What do you know about ICICI Lombard?
  • Why do you want to work in insurance?

Advice

Be polite, confident, and have basic knowledge about the company.

Full Experience

The walk-in interview was straightforward with situational questions and a brief introduction about the company. The panel valued communication skills highly.

Sales Manager Interview Experience

Candidate: Priya Singh

Experience Level: Mid Level

Applied Via: Recruitment Agency

Difficulty:

Final Result:

Interview Process

2

Questions Asked

  • How do you motivate your sales team?
  • Describe your experience with insurance products.
  • How do you handle client objections?

Advice

Showcase leadership skills and knowledge of insurance products.

Full Experience

The first round was a telephonic interview focusing on my sales experience. The second was an in-person discussion about strategy and team management.

Actuarial Analyst Interview Experience

Candidate: Anil Sharma

Experience Level: Senior Level

Applied Via: Campus Placement

Difficulty: Hard

Final Result:

Interview Process

4

Questions Asked

  • Explain the concept of loss reserving.
  • How do you use statistical models in insurance?
  • Describe a challenging project you led.
  • What actuarial software are you proficient in?

Advice

Strong technical knowledge and good communication skills are essential.

Full Experience

The interview process was rigorous with multiple technical rounds and a case study presentation. The panel was thorough and expected deep domain expertise.

Claims Analyst Interview Experience

Candidate: Sneha Patel

Experience Level: Mid Level

Applied Via: Employee Referral

Difficulty: Hard

Final Result: Rejected

Interview Process

3

Questions Asked

  • How do you verify claim authenticity?
  • Explain a complex claim you resolved.
  • What software tools have you used for claims processing?

Advice

Prepare with real-life examples and be ready for technical questions on claims software.

Full Experience

The process started with an HR screening, followed by a technical round with detailed questions on claims handling. The final round was with the department head focusing on problem-solving skills.

Underwriting Executive Interview Experience

Candidate: Ravi Kumar

Experience Level: Entry Level

Applied Via: Online Application

Difficulty:

Final Result:

Interview Process

2

Questions Asked

  • Explain the underwriting process.
  • How do you assess risk?
  • Describe a time you handled a difficult client.

Advice

Be clear about insurance terms and demonstrate your analytical skills.

Full Experience

I applied online and was called for a telephonic round focusing on my understanding of underwriting basics. The second round was an in-person interview with scenario-based questions. The interviewers were friendly and focused on practical knowledge.

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Frequently Asked Questions in ICICI Lombard General Insurance Company

Have a question about the hiring process, company policies, or work environment? Ask the community or browse existing questions here.

Common Interview Questions in ICICI Lombard General Insurance Company

Q: A man has a wolf, a goat, and a cabbage. He must cross a river with the two animals and the cabbage. There is a small rowing-boat, in which he can take only one thing with him at a time. If, however, the wolf and the goat are left alone, the wolf will eat the goat. If the goat and the cabbage are left alone, the goat will eat the cabbage. How can the man get across the river with the two animals and the cabbage?

Q: A hare and a tortoise have a race along a circle of 100 yards diameter. The tortoise goes in one directionand the hare in the other. The hare starts after the tortoise has covered 1/5 of its distance and that too leisurely.The hare and tortoise meet when the hare has covered only 1/8 of the distance. By what factor should the hareincrease its speed so as to tie the race?

Q: Suppose a newly-born pair of rabbits, one male, one female, are put in a field. Rabbits are able to mate at the age of one month so that at the end of its second month a female can produce another pair of rabbits. Suppose that our rabbits never die and that the female always produces one new pair (one male, one female) every month from the second month on.

Q: Consider a pile of Diamonds on a table. A thief enters and steals 1/2 of the total quantity and then again 2 extra from the remaining. After some time a second thief enters and steals 1/2 of the remaining+2. Then 3rd thief enters and steals 1/2 of the remaining+2. Then 4th thief enters and steals 1/2 of the remaining+2. When the 5th one enters he finds 1 diamond on the table. Find out the total no. of diamonds originally on the table before the 1st thief entered.

Q: 36 people {a1, a2, ..., a36} meet and shake hands in a circular fashion. In other words, there are totally 36 handshakes involving the pairs, {a1, a2}, {a2, a3}, ..., {a35, a36}, {a36, a1}. Then size of the smallest set of people such that the res...

Q: T, U, V are 3 friends digging groups in fields. If T & U can complete i groove in 4 days &, U & V can complete 1 groove in 3 days & V & T can complete in 2 days. Find how many days each takes to complete 1 groove individually.

Q: The citizens of planet nigiet are 8 fingered and have thus developed their decimal system in base 8. A certain street in nigiet contains 1000 (in base 8) buildings numbered 1 to 1000. How many 3s are used in numbering these buildings?

Q: A light bulb is hanging in a room. Outside of the room there are three switches, of which only one is connected to the lamp. In the starting situation, all switches are 'off' and the bulb is not lit. If it is allowed to check in the room only once.How would you know which is the switch?

Q: Tom has three boxes with fruits in his barn: one box with apples, one box with pears, and one box with both apples and pears. The boxes have labels that describe the contents, but none of these labels is on the right box. How can Tom, by taking only one p

Q: There are 7 letters A,B,C,D,E,F,GAll are assigned some numbers from 1,2 to 7.B is in the middle if arranged as per the numbers.A is greater than G same as F is less than C.G comes earlier than E.Which is the fourth letter

Q: Give two dice - one is a standard dice, the other is blank (nothing painted on any of the faces). The problem is to paint the blank dice in such a manner so that when you roll both of them together, the sum of both the faces should lie between 1 and 12. Numbers from 1-12 (both inclusive) equally likely.

Q: Raj has a jewel chest containing Rings, Pins and Ear-rings. The chest contains 26 pieces. Raj has 2 and 1/2 times as many rings as pins, and the number of pairs of earrings is 4 less than the number of rings. How many earrings does Raj have?...

Q: Consider a series in which 8 teams are participating. each team plays twice with all other teams. 4 of them will go to the semi final. How many matches should a team win, so that it will ensure that it will go to semi finals.?

Q: Jack and his wife went to a party where four other married couples were present. Every person shook hands with everyone he or she was not acquainted with. When the handshaking was over, Jack asked everyone, including his own wife, how many hands they shook?

Q: A person meets a train at a railway station coming daily at a particular time. One day he is late by 25 minutes, and he meets the train 5 k.m. before the station. If his speed is 12 kmph, what is the speed of the train.

Q: Joe started from Bombay towards Pune and her friend julie in opposite direction. they met at a point . distance traveled by joe was 1.8 miles more than that of julie.after spending some both started there way. joe reaches in 2 hours while julie in 3.5 hours.Assuming both were traveling with constant speed. What is the distance between the two cities.

Q: There are some chickens in a poultry. They are fed with corn. One sack of corn will come for 9 days. The farmer decides to sell some chickens and wanted to hold 12 chicken with him. He cuts the feed by 10% and sack of corn comes for 30...

Q: Motorboat A leaves shore P as B leaves Q; they move across the lake at a constant speed. They meet first time 600 yards from P. Each returns from the opposite shore without halting, and they meet 200 yards from. How long is the lake?

Q: Four persons have to cross the bridge they are having one torch light. Four persons take 1,2,5,10 minutes respectively, when two persons are going they will take the time of the slowest person. What is the time taken to cross by all of them.

Q: In a certain year, the number of girls who graduated from City High School was twice the number of boys. If 3/4 of the girls and 5/6 of the boys went to college immediately after graduation, what fraction of the graduates that year went to college immediately after graduation?