About Danske IT and Support Services
Danske IT and Support Services Interview Questions and Answers
Updated 21 Feb 2026Technical Support Engineer Interview Experience
Candidate: Anna Kristensen
Experience Level: Mid Level
Applied Via: LinkedIn
Difficulty: Hard
Final Result: Rejected
Interview Process
3
Questions Asked
- Explain troubleshooting steps for hardware failure.
- How do you document technical issues?
- Describe a challenging support case you resolved.
- What scripting languages do you know?
- How do you stay updated with technology trends?
Advice
Gain more hands-on experience with scripting and complex troubleshooting.
Full Experience
I applied via LinkedIn and underwent three rounds: HR screening, technical interview, and a practical test. The practical test was challenging and involved real-time problem-solving. Although I was not selected, the experience was valuable.
Systems Analyst Interview Experience
Candidate: Mikkel Sørensen
Experience Level: Senior Level
Applied Via: Company Website
Difficulty:
Final Result:
Interview Process
2
Questions Asked
- How do you gather requirements from stakeholders?
- Describe a system you designed and implemented.
- How do you handle conflicting requirements?
- What methodologies are you familiar with?
Advice
Prepare examples of past projects and be ready to discuss methodologies in detail.
Full Experience
I applied directly on the company website and had two interviews: one with HR and one technical with the team lead. The technical interview was focused on my experience and problem-solving approach. The team was friendly and professional.
Help Desk Technician Interview Experience
Candidate: Sofie Nielsen
Experience Level: Entry Level
Applied Via: Recruitment Agency
Difficulty: Easy
Final Result:
Interview Process
1
Questions Asked
- What is your experience with ticketing systems?
- How do you handle multiple tasks simultaneously?
- Describe your communication style.
Advice
Show enthusiasm and willingness to learn; the role is entry-level but requires good interpersonal skills.
Full Experience
The recruitment agency set up a single interview with the hiring manager. It was conversational and focused on soft skills and basic technical knowledge. I was offered the job within a week.
Network Administrator Interview Experience
Candidate: Lars Mikkelsen
Experience Level: Mid Level
Applied Via: Referral
Difficulty: Hard
Final Result: Rejected
Interview Process
3
Questions Asked
- Explain subnetting and VLANs.
- How do you monitor network performance?
- Describe a time you handled a network outage.
- What tools do you use for network diagnostics?
- How do you secure a corporate network?
Advice
Brush up on advanced networking concepts and be ready for scenario-based questions.
Full Experience
I was referred by a current employee and went through three rounds: HR, technical panel, and a practical test. The technical panel was very detailed and expected in-depth knowledge. Unfortunately, I was not selected but received good feedback to improve.
IT Support Specialist Interview Experience
Candidate: Emma Jensen
Experience Level: Entry Level
Applied Via: Online Application
Difficulty:
Final Result:
Interview Process
2
Questions Asked
- Describe a time you resolved a difficult technical issue.
- How do you prioritize support tickets?
- What operating systems are you familiar with?
- Explain how you would handle an angry customer.
Advice
Be prepared to demonstrate both technical knowledge and customer service skills.
Full Experience
I applied through their online portal and was invited for a phone screening followed by an in-person interview. The first round was a general HR and technical screening, and the second was a practical scenario-based interview. They focused on problem-solving and communication skills, which are crucial for the role.
Frequently Asked Questions in Danske IT and Support Services
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Common Interview Questions in Danske IT and Support Services
Q: A man has a wolf, a goat, and a cabbage. He must cross a river with the two animals and the cabbage. There is a small rowing-boat, in which he can take only one thing with him at a time. If, however, the wolf and the goat are left alone, the wolf will eat the goat. If the goat and the cabbage are left alone, the goat will eat the cabbage. How can the man get across the river with the two animals and the cabbage?
Q: A rich merchant had collected many gold coins. He did not want anybody to know about them. One day his wife asked, "How many gold coins do we have?" After pausing a moment, he replied, "Well! If I divide the coins into two unequal numbers, then 32 times the difference between the two numbers equals the difference between the squares of the two numbers."The wife looked puzzled. Can you help the merchant's wife by finding out how many gold coins they have?
Q: Suppose a newly-born pair of rabbits, one male, one female, are put in a field. Rabbits are able to mate at the age of one month so that at the end of its second month a female can produce another pair of rabbits. Suppose that our rabbits never die and that the female always produces one new pair (one male, one female) every month from the second month on.
Q: A rich man died. In his will, he has divided his gold coins among his 5 sons, 5 daughters and a manager. According to his will: First give one coin to manager. 1/5th of the remaining to the elder son.Now give one coin to the manager and 1/5th of the remaining to second son and so on..... After giving coins to 5th son, divided the remaining coins among five daughters equally.All should get full coins. Find the minimum number of coins he has?
Q: Consider a pile of Diamonds on a table. A thief enters and steals 1/2 of the total quantity and then again 2 extra from the remaining. After some time a second thief enters and steals 1/2 of the remaining+2. Then 3rd thief enters and steals 1/2 of the remaining+2. Then 4th thief enters and steals 1/2 of the remaining+2. When the 5th one enters he finds 1 diamond on the table. Find out the total no. of diamonds originally on the table before the 1st thief entered.
Q: There are two balls touching each other circumferencically. The radius of the big ball is 4 times the diameter of the small all. The outer small ball rotates in anticlockwise direction circumferencically over the bigger one at the rate of 16 rev/sec. The bigger wheel also rotates anticlockwise at N rev/sec. What is 'N' for the horizontal line from the centre of small wheel always is horizontal.
Q: There are 3 clans in an island - The Arcs who never lie, the Dons who always lie and the Slons who lie alternately with the truth. Once a tourist meets 2 guides who stress that the other is a Slon. They proceed on a tour and see a sports meet. The first guide says that the prizes have been won in the order Don, Arc, Slon. The other says that, the order is Slon, Don, Arc. (the order need not be exact). To which clan did each of the guides and the players belong? ...
Q: 36 people {a1, a2, ..., a36} meet and shake hands in a circular fashion. In other words, there are totally 36 handshakes involving the pairs, {a1, a2}, {a2, a3}, ..., {a35, a36}, {a36, a1}. Then size of the smallest set of people such that the res...
Q: T, U, V are 3 friends digging groups in fields. If T & U can complete i groove in 4 days &, U & V can complete 1 groove in 3 days & V & T can complete in 2 days. Find how many days each takes to complete 1 groove individually.
Q: ABCDE are sisters. Each of them gives 4 gifts and each receives 4 gifts No two sisters give the same combination ( e.g. if A gives 4 gifts to B then no other sisters can give four to other one.)Â (i) B gives four to A.(ii) C gives 3 to E. How much did A,B,C,E give to D?
Q: There is a room with a door (closed) and three light bulbs. Outside the room there are three switches, connected to the bulbs. You may manipulate the switches as you wish, but once you open the door you can't change them. Identify each switch with its bulb.
Q: A long, long time ago, two Egyptian camel drivers were fighting for the hand of the daughter of the sheik of Abbudzjabbu. The sheik, who liked neither of these men to become the future husband of his daughter, came up with a clever plan: a race would dete
Q: A vessel is full of liquid. From the vessel, 1/3rd of the liquid evaporates on the first day. On the second day 3/4th of the remaining liquid evaporates. What fraction of the volume is present at the end of the second day
Q: Raj has a jewel chest containing Rings, Pins and Ear-rings. The chest contains 26 pieces. Raj has 2 and 1/2 times as many rings as pins, and the number of pairs of earrings is 4 less than the number of rings. How many earrings does Raj have?...
Q: There are four dogs/ants/people at four corners of a square of unit distance. At the same instant all of them start running with unit speed towards the person on their clockwise direction and will always run towards that target. How long does it take for them to meet and where?
Q: Given a collection of points P in the plane , a 1-set is a point in P that can be separated from the rest by a line, .i.e the point lies on one side of the line while the others lie on the other side. The number of 1-sets of P is denoted by n1(P)....
Q: Consider a series in which 8 teams are participating. each team plays twice with all other teams. 4 of them will go to the semi final. How many matches should a team win, so that it will ensure that it will go to semi finals.?
Q: In a country where everyone wants a boy, each family continues having babies till they have a boy. After some time, what is the proportion of boys to girls in the country? (Assuming probability of having a boy or a girl is the same)
Q: A family X went for a vacation. Unfortunately it rained for 13 days when they were there. But whenever it rained in the mornings, they had clear afternoons and vice versa. In all they enjoyed 11 mornings and 12 afternoons. How many days did they stay there totally?
Q: Four persons have to cross the bridge they are having one torch light. Four persons take 1,2,5,10 minutes respectively, when two persons are going they will take the time of the slowest person. What is the time taken to cross by all of them.
