About Danske IT and Support Services
Danske IT and Support Services Interview Questions and Answers
Updated 21 Feb 2026Technical Support Engineer Interview Experience
Candidate: Anna Kristensen
Experience Level: Mid Level
Applied Via: LinkedIn
Difficulty: Hard
Final Result: Rejected
Interview Process
3
Questions Asked
- Explain troubleshooting steps for hardware failure.
- How do you document technical issues?
- Describe a challenging support case you resolved.
- What scripting languages do you know?
- How do you stay updated with technology trends?
Advice
Gain more hands-on experience with scripting and complex troubleshooting.
Full Experience
I applied via LinkedIn and underwent three rounds: HR screening, technical interview, and a practical test. The practical test was challenging and involved real-time problem-solving. Although I was not selected, the experience was valuable.
Systems Analyst Interview Experience
Candidate: Mikkel Sørensen
Experience Level: Senior Level
Applied Via: Company Website
Difficulty:
Final Result:
Interview Process
2
Questions Asked
- How do you gather requirements from stakeholders?
- Describe a system you designed and implemented.
- How do you handle conflicting requirements?
- What methodologies are you familiar with?
Advice
Prepare examples of past projects and be ready to discuss methodologies in detail.
Full Experience
I applied directly on the company website and had two interviews: one with HR and one technical with the team lead. The technical interview was focused on my experience and problem-solving approach. The team was friendly and professional.
Help Desk Technician Interview Experience
Candidate: Sofie Nielsen
Experience Level: Entry Level
Applied Via: Recruitment Agency
Difficulty: Easy
Final Result:
Interview Process
1
Questions Asked
- What is your experience with ticketing systems?
- How do you handle multiple tasks simultaneously?
- Describe your communication style.
Advice
Show enthusiasm and willingness to learn; the role is entry-level but requires good interpersonal skills.
Full Experience
The recruitment agency set up a single interview with the hiring manager. It was conversational and focused on soft skills and basic technical knowledge. I was offered the job within a week.
Network Administrator Interview Experience
Candidate: Lars Mikkelsen
Experience Level: Mid Level
Applied Via: Referral
Difficulty: Hard
Final Result: Rejected
Interview Process
3
Questions Asked
- Explain subnetting and VLANs.
- How do you monitor network performance?
- Describe a time you handled a network outage.
- What tools do you use for network diagnostics?
- How do you secure a corporate network?
Advice
Brush up on advanced networking concepts and be ready for scenario-based questions.
Full Experience
I was referred by a current employee and went through three rounds: HR, technical panel, and a practical test. The technical panel was very detailed and expected in-depth knowledge. Unfortunately, I was not selected but received good feedback to improve.
IT Support Specialist Interview Experience
Candidate: Emma Jensen
Experience Level: Entry Level
Applied Via: Online Application
Difficulty:
Final Result:
Interview Process
2
Questions Asked
- Describe a time you resolved a difficult technical issue.
- How do you prioritize support tickets?
- What operating systems are you familiar with?
- Explain how you would handle an angry customer.
Advice
Be prepared to demonstrate both technical knowledge and customer service skills.
Full Experience
I applied through their online portal and was invited for a phone screening followed by an in-person interview. The first round was a general HR and technical screening, and the second was a practical scenario-based interview. They focused on problem-solving and communication skills, which are crucial for the role.
Frequently Asked Questions in Danske IT and Support Services
Have a question about the hiring process, company policies, or work environment? Ask the community or browse existing questions here.
Common Interview Questions in Danske IT and Support Services
Q: A rich man died. In his will, he has divided his gold coins among his 5 sons, 5 daughters and a manager. According to his will: First give one coin to manager. 1/5th of the remaining to the elder son.Now give one coin to the manager and 1/5th of the remaining to second son and so on..... After giving coins to 5th son, divided the remaining coins among five daughters equally.All should get full coins. Find the minimum number of coins he has?
Q: Consider a pile of Diamonds on a table. A thief enters and steals 1/2 of the total quantity and then again 2 extra from the remaining. After some time a second thief enters and steals 1/2 of the remaining+2. Then 3rd thief enters and steals 1/2 of the remaining+2. Then 4th thief enters and steals 1/2 of the remaining+2. When the 5th one enters he finds 1 diamond on the table. Find out the total no. of diamonds originally on the table before the 1st thief entered.
Q: There are two balls touching each other circumferencically. The radius of the big ball is 4 times the diameter of the small all. The outer small ball rotates in anticlockwise direction circumferencically over the bigger one at the rate of 16 rev/sec. The bigger wheel also rotates anticlockwise at N rev/sec. What is 'N' for the horizontal line from the centre of small wheel always is horizontal.
Q: There are 3 clans in an island - The Arcs who never lie, the Dons who always lie and the Slons who lie alternately with the truth. Once a tourist meets 2 guides who stress that the other is a Slon. They proceed on a tour and see a sports meet. The first guide says that the prizes have been won in the order Don, Arc, Slon. The other says that, the order is Slon, Don, Arc. (the order need not be exact). To which clan did each of the guides and the players belong? ...
Q: 3 policemen and 3 thieves had to cross a river using a small boat. Only two can use the boat for a trip. All the 3 policemen and only 1 thief knew to ride the boat. If 2 thieves and 1 policeman were left behind they would kill him. But none of them escaped from the policemen. How would they be able to cross the river?
Q: 36 people {a1, a2, ..., a36} meet and shake hands in a circular fashion. In other words, there are totally 36 handshakes involving the pairs, {a1, a2}, {a2, a3}, ..., {a35, a36}, {a36, a1}. Then size of the smallest set of people such that the res...
Q: The citizens of planet nigiet are 8 fingered and have thus developed their decimal system in base 8. A certain street in nigiet contains 1000 (in base 8) buildings numbered 1 to 1000. How many 3s are used in numbering these buildings?
Q: At 6?o a clock ticks 6 times.The time between first and last ticks is 30 seconds.How long does it tick at 12?o clock?2.A hotel has 10 storey. Which floor is above the floor below the floor, below the floor above the floor, below the floor above the fifth.
Q: The egg vendor calls on his first customer and sells half his eggs and half an egg. To the second customer, he sells half of what he had left and half an egg and to the third customer he sells half of what he had then left and half an egg. By the way he did not break any eggs. In the end three eggs were remaining . How many total eggs he was having ?
Q: Every day a cyclist meets a train at a particular crossing .The road is straight before the crossing and both are travelling in the same direction.Cyclist travels with a speed of 10 kmph.One day the cyclist come late by 25 minutes and meets the train 5 km before the crossing.What is the speed of the train?
Q: There are 7 letters A,B,C,D,E,F,GAll are assigned some numbers from 1,2 to 7.B is in the middle if arranged as per the numbers.A is greater than G same as F is less than C.G comes earlier than E.Which is the fourth letter
Q: Jarius and Kylar are playing the game. If Jarius wins, then he wins twice as many games as Kylar. If Jarius loses, then Kylar wins as the same number of games that Jarius wins. How many do Jarius and Kylar play before this match?
Q: Give two dice - one is a standard dice, the other is blank (nothing painted on any of the faces). The problem is to paint the blank dice in such a manner so that when you roll both of them together, the sum of both the faces should lie between 1 and 12. Numbers from 1-12 (both inclusive) equally likely.
Q: If I walk with 30 miles/hr i reach 1 hour before and if i walk with 20 miles/hr i reach 1 hour late. Find the distance between 2 points and the exact time of reaching destination is 11 am then find the speed with which it walks.
Q: There are four dogs/ants/people at four corners of a square of unit distance. At the same instant all of them start running with unit speed towards the person on their clockwise direction and will always run towards that target. How long does it take for them to meet and where?
Q: Given a collection of points P in the plane , a 1-set is a point in P that can be separated from the rest by a line, .i.e the point lies on one side of the line while the others lie on the other side. The number of 1-sets of P is denoted by n1(P)....
Q: An escalator is descending at constant speed. A walks down and takes 50 steps to reach the bottom. B runs down and takes 90 steps in the same time as A takes 10 steps. How many steps are visible when the escalator is not operating.Â
Q: A man driving the car at twice the speed of auto one day he was driven car for 10 min. and car is failed. he left the car and took auto to go to the office .he spent 30 min. in the auto. what will be the time take by car to go office?
Q: In mathematics country 1,2,3,4....,8,9 are nine cities. Cities which form a no. that is divisible by 3 are connected by air planes. (e.g. cities 1 & 2 form no. 12 which divisible by 3 then 1 is connected to city 2). Find the total no. of ways you can go to 8 if you are allowed to break the journeys.
Q: Four persons have to cross the bridge they are having one torch light. Four persons take 1,2,5,10 minutes respectively, when two persons are going they will take the time of the slowest person. What is the time taken to cross by all of them.
