Interview questions
Process Management interview questions
31 questions. Tap “Show answer” to check yourself.
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A alone can do a piece of work in 6 days and B alone in 8 days. A and B undertook to do it for Rs. 3200. With the help of C, they completed the work in 3 days. How much is to be paid to C?
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Why would you use SACM?
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Tell the name a risk that might occur whilst designing a service.
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In your opinion, what should an SLA contain?
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When would we create a Service Design Package?
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If we used an external organisation to help us develop part of our service, what would that be called?
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Tell the name of 3 types of SLA?
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Why do we need CSFs?
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What do you mean by an OLA?
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What information would you attach to a Release Policy?
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Why would you use Change Management?
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What is Service strategy?
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Tell the steps you would follow when a Change Request comes in?
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What inputs do we need before we can being testing a service?
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Define service management Measurements?
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Explain continues service improvement (CSI)?
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What is Information Security management?
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Define the availability Managements?
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What is capacity management process?
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What are the differences between Quality Control and Quality Assurance?
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Define Six Sigma?
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What are the different kinds of variations used in SIX Sigma?
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What is capability levels in continous representation?
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What are the Project Control Activities?
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What is CMMI? Explain the advantages of implementing CMMI
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What is staged and continuous models in CMMI?
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Who forms the part of Six Sigma implementation team?
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Different Process Area in CMMI
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What is Software Quality Control?
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What type of information would you store in the Service Catalogue?