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westjet Recruitment Process, Interview Questions & Answers

WestJet's hiring process involves situational judgment tests, followed by competency interviews that prioritize safety, customer service, and teamwork. Some roles may require role-playing scenarios to simulate real-life situations.
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About westjet

westjet Interview Questions and Answers

Updated 21 Feb 2026

Marketing Specialist Interview Experience

Candidate: Olivia P.

Experience Level: Entry Level

Applied Via: LinkedIn

Difficulty:

Final Result: Rejected

Interview Process

2

Questions Asked

  • How would you promote WestJet to a new market?
  • Describe a successful campaign you worked on.
  • How do you measure marketing effectiveness?

Advice

Prepare specific marketing strategies relevant to the airline industry.

Full Experience

I applied via LinkedIn and completed a phone interview followed by an in-person interview with the marketing team. Although I had good ideas, they chose a candidate with more industry experience.

Aircraft Maintenance Engineer Interview Experience

Candidate: David K.

Experience Level: Experienced

Applied Via: Company Website

Difficulty:

Final Result:

Interview Process

2

Questions Asked

  • What maintenance certifications do you hold?
  • Describe a time you identified a critical fault.
  • How do you prioritize tasks under pressure?

Advice

Highlight your technical qualifications and safety mindset.

Full Experience

After applying through the company website, I had a technical interview followed by a practical assessment. The process was thorough but fair, and I was offered the role within a month.

Customer Service Agent Interview Experience

Candidate: Samantha L.

Experience Level: Mid Level

Applied Via: Job Fair

Difficulty: Easy

Final Result:

Interview Process

1

Questions Asked

  • How do you handle upset customers?
  • Can you work flexible hours?
  • Tell us about a time you solved a problem quickly.

Advice

Be friendly and demonstrate problem-solving skills. Flexibility is important.

Full Experience

I met a recruiter at a job fair and was invited for a single interview the next day. The interview was conversational and focused on customer service scenarios. I received an offer shortly after.

Pilot Interview Experience

Candidate: Jason M.

Experience Level: Senior

Applied Via: Referral

Difficulty: Hard

Final Result: Rejected

Interview Process

3

Questions Asked

  • Explain how you handle emergency situations.
  • What are your total flight hours?
  • Describe a challenging flight and how you managed it.

Advice

Ensure your flight hours and certifications are up to date. Prepare for technical and situational questions.

Full Experience

I was referred by a former colleague and went through a technical phone screen, a simulator test, and a final panel interview. Despite good experience, I was not selected due to more competitive candidates.

Flight Attendant Interview Experience

Candidate: Emily R.

Experience Level: Entry Level

Applied Via: Online Application

Difficulty:

Final Result:

Interview Process

2

Questions Asked

  • Why do you want to be a flight attendant?
  • How would you handle a difficult passenger?
  • Describe a time you worked as part of a team.

Advice

Be personable and show strong communication skills. Emphasize customer service experience.

Full Experience

I applied online and was invited to a group interview followed by a one-on-one. The group interview tested our teamwork and communication, while the one-on-one focused on behavioral questions. I was offered the position within two weeks.

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Frequently Asked Questions in westjet

Have a question about the hiring process, company policies, or work environment? Ask the community or browse existing questions here.

Common Interview Questions in westjet

Q: Suppose a newly-born pair of rabbits, one male, one female, are put in a field. Rabbits are able to mate at the age of one month so that at the end of its second month a female can produce another pair of rabbits. Suppose that our rabbits never die and that the female always produces one new pair (one male, one female) every month from the second month on.

Q: Consider a pile of Diamonds on a table. A thief enters and steals 1/2 of the total quantity and then again 2 extra from the remaining. After some time a second thief enters and steals 1/2 of the remaining+2. Then 3rd thief enters and steals 1/2 of the remaining+2. Then 4th thief enters and steals 1/2 of the remaining+2. When the 5th one enters he finds 1 diamond on the table. Find out the total no. of diamonds originally on the table before the 1st thief entered.

Q: There are 3 clans in an island - The Arcs who never lie, the Dons who always lie and the Slons who lie alternately with the truth. Once a tourist meets 2 guides who stress that the other is a Slon. They proceed on a tour and see a sports meet. The first guide says that the prizes have been won in the order Don, Arc, Slon. The other says that, the order is Slon, Don, Arc. (the order need not be exact). To which clan did each of the guides and the players belong? ...

Q: 36 people {a1, a2, ..., a36} meet and shake hands in a circular fashion. In other words, there are totally 36 handshakes involving the pairs, {a1, a2}, {a2, a3}, ..., {a35, a36}, {a36, a1}. Then size of the smallest set of people such that the res...

Q: T, U, V are 3 friends digging groups in fields. If T & U can complete i groove in 4 days &, U & V can complete 1 groove in 3 days & V & T can complete in 2 days. Find how many days each takes to complete 1 groove individually.

Q: At 6?o a clock ticks 6 times.The time between first and last ticks is 30 seconds.How long does it tick at 12?o clock?2.A hotel has 10 storey. Which floor is above the floor below the floor, below the floor above the floor, below the floor above the fifth.

Q: There is a room with a door (closed) and three light bulbs. Outside the room there are three switches, connected to the bulbs. You may manipulate the switches as you wish, but once you open the door you can't change them. Identify each switch with its bulb.

Q: Tom has three boxes with fruits in his barn: one box with apples, one box with pears, and one box with both apples and pears. The boxes have labels that describe the contents, but none of these labels is on the right box. How can Tom, by taking only one p

Q: A vessel is full of liquid. From the vessel, 1/3rd of the liquid evaporates on the first day. On the second day 3/4th of the remaining liquid evaporates. What fraction of the volume is present at the end of the second day

Q: In a Park, N persons stand on the circumference of a circle at distinct points. Each possible pair of persons, not standing next to each other, sings a two-minute song ? one pair immediately after the other. If the total time taken for singing is 28 minutes, what is N?

Q: If I walk with 30 miles/hr i reach 1 hour before and if i walk with 20 miles/hr i reach 1 hour late. Find the distance between 2 points and the exact time of reaching destination is 11 am then find the speed with which it walks.

Q: Given a collection of points P in the plane , a 1-set is a point in P that can be separated from the rest by a line, .i.e the point lies on one side of the line while the others lie on the other side. The number of 1-sets of P is denoted by n1(P)....

Q: Jack and his wife went to a party where four other married couples were present. Every person shook hands with everyone he or she was not acquainted with. When the handshaking was over, Jack asked everyone, including his own wife, how many hands they shook?

Q: A family X went for a vacation. Unfortunately it rained for 13 days when they were there. But whenever it rained in the mornings, they had clear afternoons and vice versa. In all they enjoyed 11 mornings and 12 afternoons. How many days did they stay there totally?

Q: A Man is sitting in the last coach of train could not find a seat, so he starts walking to the front coach ,he walks for 5 min and reaches front coach. Not finding a seat he walks back to last coach and when he reaches there,train had completed 5 miles. what is the speed of the train ?

Q: A man driving the car at twice the speed of auto one day he was driven car for 10 min. and car is failed. he left the car and took auto to go to the office .he spent 30 min. in the auto. what will be the time take by car to go office?

Q: A person meets a train at a railway station coming daily at a particular time. One day he is late by 25 minutes, and he meets the train 5 k.m. before the station. If his speed is 12 kmph, what is the speed of the train.

Q: Joe started from Bombay towards Pune and her friend julie in opposite direction. they met at a point . distance traveled by joe was 1.8 miles more than that of julie.after spending some both started there way. joe reaches in 2 hours while julie in 3.5 hours.Assuming both were traveling with constant speed. What is the distance between the two cities.

Q: There are some chickens in a poultry. They are fed with corn. One sack of corn will come for 9 days. The farmer decides to sell some chickens and wanted to hold 12 chicken with him. He cuts the feed by 10% and sack of corn comes for 30...

Q: Four persons have to cross the bridge they are having one torch light. Four persons take 1,2,5,10 minutes respectively, when two persons are going they will take the time of the slowest person. What is the time taken to cross by all of them.