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swisscom Recruitment Process, Interview Questions & Answers

Swisscom's interview process typically includes a phone screening, technical assessment, followed by one or more panel interviews. Candidates can expect scenario-based questions that assess problem-solving and role-specific skills.
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About swisscom

swisscom Interview Questions and Answers

Updated 21 Feb 2026

Customer Service Representative Interview Experience

Candidate: Elena Graf

Experience Level: Entry-level

Applied Via: Walk-in interview

Difficulty: Easy

Final Result:

Interview Process

1 round

Questions Asked

  • How do you handle difficult customers?
  • Why do you want to work at Swisscom?
  • Describe a time you provided excellent customer service.

Advice

Be polite, patient, and emphasize your communication skills.

Full Experience

The interview was straightforward and focused on my interpersonal skills. The interviewer gave me a clear overview of the role and expectations. I felt comfortable and was happy to receive the offer shortly after.

Project Manager Interview Experience

Candidate: Markus Frei

Experience Level: Mid-level

Applied Via: LinkedIn application

Difficulty:

Final Result:

Interview Process

3 rounds

Questions Asked

  • How do you handle project scope changes?
  • Describe your experience with Agile methodologies.
  • Tell us about a conflict you resolved in a team.
  • How do you manage stakeholder expectations?
  • Behavioral: Describe a successful project you led.

Advice

Prepare examples from your past projects and be ready to discuss your leadership style.

Full Experience

The interviews were a mix of situational and behavioral questions. I appreciated the focus on real-world project management challenges and the openness of the interviewers.

Data Analyst Interview Experience

Candidate: Sofia Keller

Experience Level: Entry-level

Applied Via: Campus recruitment

Difficulty:

Final Result:

Interview Process

2 rounds

Questions Asked

  • What is the difference between SQL and NoSQL?
  • How do you handle missing data in a dataset?
  • Describe a project where you used data to solve a problem.
  • Behavioral: How do you manage deadlines?

Advice

Be honest about your skills and show enthusiasm for data-driven decision making.

Full Experience

The first round was a group assessment with case studies, followed by a personal interview focusing on my internship experience and technical skills. The interviewers were supportive and encouraged me to ask questions.

Network Engineer Interview Experience

Candidate: Luca Steiner

Experience Level: Senior

Applied Via: Referral

Difficulty: Hard

Final Result: Rejected

Interview Process

4 rounds

Questions Asked

  • Explain how BGP works.
  • Describe a time you handled a network outage.
  • What tools do you use for network monitoring?
  • Scenario: Troubleshoot a slow network segment.
  • Behavioral: How do you prioritize tasks under pressure?

Advice

Brush up on advanced networking protocols and prepare for scenario-based questions.

Full Experience

The interview process was intense with multiple technical rounds. The scenario-based questions tested my practical knowledge. Although I didn't get the offer, the experience was valuable for my career growth.

Software Engineer Interview Experience

Candidate: Anna Müller

Experience Level: Mid-level

Applied Via: Online application via company website

Difficulty:

Final Result:

Interview Process

3 rounds

Questions Asked

  • Explain the difference between TCP and UDP.
  • Describe a challenging bug you fixed.
  • Write a function to reverse a linked list.
  • How do you ensure code quality?
  • Behavioral: Describe a time you worked in a team.

Advice

Prepare well for coding problems and be ready to discuss your past projects in detail.

Full Experience

The first round was a phone screening focusing on my resume and basic technical questions. The second round was a technical interview with coding exercises, and the final round included behavioral questions and a discussion about my experience. The interviewers were friendly and gave me time to think through problems.

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Frequently Asked Questions in swisscom

Have a question about the hiring process, company policies, or work environment? Ask the community or browse existing questions here.

Common Interview Questions in swisscom

Q: A hare and a tortoise have a race along a circle of 100 yards diameter. The tortoise goes in one directionand the hare in the other. The hare starts after the tortoise has covered 1/5 of its distance and that too leisurely.The hare and tortoise meet when the hare has covered only 1/8 of the distance. By what factor should the hareincrease its speed so as to tie the race?

Q: 9 cards are there. You have to arrange them in a 3*3 matrix. Cards are of 4 colors. They are red, yellow, blue and green. Conditions for arrangement: one red card must be in first row or second row. 2 green cards should be in 3rd column. Yellow cards must be in the 3 corners only. Two blue cards must be in the 2nd row. At least one green card in each row.

Q: A rich man died. In his will, he has divided his gold coins among his 5 sons, 5 daughters and a manager. According to his will: First give one coin to manager. 1/5th of the remaining to the elder son.Now give one coin to the manager and 1/5th of the remaining to second son and so on..... After giving coins to 5th son, divided the remaining coins among five daughters equally.All should get full coins. Find the minimum number of coins he has?

Q: Consider a pile of Diamonds on a table. A thief enters and steals 1/2 of the total quantity and then again 2 extra from the remaining. After some time a second thief enters and steals 1/2 of the remaining+2. Then 3rd thief enters and steals 1/2 of the remaining+2. Then 4th thief enters and steals 1/2 of the remaining+2. When the 5th one enters he finds 1 diamond on the table. Find out the total no. of diamonds originally on the table before the 1st thief entered.

Q: There are two balls touching each other circumferencically. The radius of the big ball is 4 times the diameter of the small all. The outer small ball rotates in anticlockwise direction circumferencically over the bigger one at the rate of 16 rev/sec. The bigger wheel also rotates anticlockwise at N rev/sec. What is 'N' for the horizontal line from the centre of small wheel always is horizontal.

Q: There are 3 clans in an island - The Arcs who never lie, the Dons who always lie and the Slons who lie alternately with the truth. Once a tourist meets 2 guides who stress that the other is a Slon. They proceed on a tour and see a sports meet. The first guide says that the prizes have been won in the order Don, Arc, Slon. The other says that, the order is Slon, Don, Arc. (the order need not be exact). To which clan did each of the guides and the players belong? ...

Q: 3 policemen and 3 thieves had to cross a river using a small boat. Only two can use the boat for a trip. All the 3 policemen and only 1 thief knew to ride the boat. If 2 thieves and 1 policeman were left behind they would kill him. But none of them escaped from the policemen. How would they be able to cross the river?

Q: T, U, V are 3 friends digging groups in fields. If T & U can complete i groove in 4 days &, U & V can complete 1 groove in 3 days & V & T can complete in 2 days. Find how many days each takes to complete 1 groove individually.

Q: The citizens of planet nigiet are 8 fingered and have thus developed their decimal system in base 8. A certain street in nigiet contains 1000 (in base 8) buildings numbered 1 to 1000. How many 3s are used in numbering these buildings?

Q: A light bulb is hanging in a room. Outside of the room there are three switches, of which only one is connected to the lamp. In the starting situation, all switches are 'off' and the bulb is not lit. If it is allowed to check in the room only once.How would you know which is the switch?

Q: The egg vendor calls on his first customer and sells half his eggs and half an egg. To the second customer, he sells half of what he had left and half an egg and to the third customer he sells half of what he had then left and half an egg. By the way he did not break any eggs. In the end three eggs were remaining . How many total eggs he was having ?

Q: Tom has three boxes with fruits in his barn: one box with apples, one box with pears, and one box with both apples and pears. The boxes have labels that describe the contents, but none of these labels is on the right box. How can Tom, by taking only one p

Q: There are 7 letters A,B,C,D,E,F,GAll are assigned some numbers from 1,2 to 7.B is in the middle if arranged as per the numbers.A is greater than G same as F is less than C.G comes earlier than E.Which is the fourth letter

Q: Jarius and Kylar are playing the game. If Jarius wins, then he wins twice as many games as Kylar. If Jarius loses, then Kylar wins as the same number of games that Jarius wins. How many do Jarius and Kylar play before this match?

Q: In a Park, N persons stand on the circumference of a circle at distinct points. Each possible pair of persons, not standing next to each other, sings a two-minute song ? one pair immediately after the other. If the total time taken for singing is 28 minutes, what is N?

Q: Raj has a jewel chest containing Rings, Pins and Ear-rings. The chest contains 26 pieces. Raj has 2 and 1/2 times as many rings as pins, and the number of pairs of earrings is 4 less than the number of rings. How many earrings does Raj have?...

Q: Jack and his wife went to a party where four other married couples were present. Every person shook hands with everyone he or she was not acquainted with. When the handshaking was over, Jack asked everyone, including his own wife, how many hands they shook?

Q: A family X went for a vacation. Unfortunately it rained for 13 days when they were there. But whenever it rained in the mornings, they had clear afternoons and vice versa. In all they enjoyed 11 mornings and 12 afternoons. How many days did they stay there totally?

Q: A Man is sitting in the last coach of train could not find a seat, so he starts walking to the front coach ,he walks for 5 min and reaches front coach. Not finding a seat he walks back to last coach and when he reaches there,train had completed 5 miles. what is the speed of the train ?

Q: A man driving the car at twice the speed of auto one day he was driven car for 10 min. and car is failed. he left the car and took auto to go to the office .he spent 30 min. in the auto. what will be the time take by car to go office?