CRM interview questions – page 2

69 questions. Tap “Show answer” to check yourself.

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  1. What are the CRM Technology Components?

  2. What is the basic thumb rule of CRM?

  3. What is Customer Life Cycle?

  4. Which of the following statements is true about the windows broadcasting.

  5. Does clarify database has explicit primary keys defined for the tables.

  6. What is Business Process Management - BPM?

  7. How do we define CRM?

  8. Does CRM require dedicated IT support staff?

  9. What is the full form of CDO?

  10. Which of the following statements is false about the use of objId in the Clarify CRM database.

  11. Is CRM easy to use?

  12. What are the types of CRM technology?

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  14. How do you assign a business partner to your organizationalunit?

  15. The use of the eorder Application in the ClarifyCRM is (Multiple choice)

  16. TLD file is an XML document that defines the _______,____________,____________

  17. What is CRM Software?

  18. Which tag contains the reference of the target worker bean?

  19. How does the customer service portion of CRM help a business grow?

  20. Load/Save/ChildLoadBean/ChildSaveBean are HTTP aware

  21. What is yanking ?

  22. What is the name of the feature by which the window manager automatically checks for the unsaved changes while closing the window and prompts the user to save any changes

  23. The toolbox configuration files for the ClarifyCRM Administrator are defined in

  24. If you have good knoweledge we can go head with this

  25. How to create genil component?

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  27. Have you created a root node?

  28. How to supress a standard error that sap provides

  29. What's design layer?

  30. What are the factory methods used in sap crm?

  31. Exercise on CRM

  32. How to handle the customer?

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